Lodge Complaint
Lodge Complaint
complaint management procedure
Clients have the right to approach our offices and seek redress if they are unhappy with our services. The person lodging a complaint will be responded to within 36 hours.

The Promotion of Administrative Justice Act, 2000, upholds citizens' rights to express their dissatisfaction with public services. If the promised standard of service is not delivered, citizens will be offered an apology, with a full explanation and a speedy and effective remedy. When complaints are made, customers will receive a sympathetic, positive response.
Please fill out the form below to lodge your complain
Complain to Office of the Chief Registrar of Deeds


Complain to Office of the President


Complain to Office of the Chief Surveyor General